Terms and Conditions

Welcome to Ferro.pk. These terms govern your use of our website and the purchase of products from it. By accessing our site or making a purchase, you agree to these terms.

  • The website is operated by Ferro Watches Pakistan.
  • By agreeing to these terms, you warrant that the information you provide is accurate and up-to-date.
  • We strive to ensure all product descriptions, images, and pricing are accurate. However, slight variations may occur.
  • Products are subject to availability. If an item is out of stock after an order is placed, we will notify you and provide alternatives or a refund.
  • Prices are listed in PKR and include taxes.
  • Payment methods include cash on delivery (COD), card payment and IBFT.
  • Orders are only confirmed once payment is received.
  • We reserve the right to cancel orders in cases of pricing errors, fraudulent activity, or technical issues.
  • Shipping options and estimated delivery times are outlined in our Shipping Policy.
  • Delays caused by third-party couriers, customs, or other external factors are not our responsibility.
  • Returns are accepted according to our Return Policy, provided the product is unused and in its original packaging.
  • Refunds are processed after inspection of the returned item. Shipping fees are non-refundable.
  • For defective or damaged items, please contact us within 24 hours with proof of damage.
  • All our watches come with a warranty covering manufacturing defects.
  • The warranty does not cover damage from misuse or accidents or wear and tear, including scratches, discoloration, or battery depletion.
  • All content, including images, logos, and text, is owned by Ferro Watches Pakistan. Unauthorized use is prohibited.
  • Our Privacy Policy explains how we collect, use, and protect your personal data. By using this site, you consent to these practices.
  • We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
  • We reserve the right to update these terms at any time. Changes will be effective upon posting on this page.
  • These terms are governed by the laws of Pakistan. Any disputes shall be resolved accordingly.